I was recently invited by GOautodial Inc. as they re-introduced to what they call as “Jedi Knights of Online Publishing.” They showcased their only product, an enterprise-grade, friendly price for the SME telephony software, the GOautodial changed its pricing model from a one-time, big-time purchase to a monthly subscription model. “Lease don’t buy,” as they said. The monthly subscription is priced at Php 1,750 per user-account for the “GO Small Package.” Now, a small business owner can afford to start automating customer campaigns like telemarketing, lead generation, voice blasting, etc.
“If a global company like Microsoft now offers its complete Office Suite, downloaded into your computing devices, for a small monthly fee, why can’t other software vendors do the same?” said Mr. Rafael Pekson II, the Senior Adviser and Director of Sales and Marketing for GOautodial Inc. “We have been at the forefront of the telephony software industry since we began developing the first version in the living room of our co-founder and CEO, Demian Biscocho. That was seven years ago. Today, Version 4 of the GOautodial software is in the beta stage, which comes packed with new features like WebRTC (Web Real-Time Communication) and a user interface based on Google’s Material Design – for desktops and laptops, tablets and smartphones – to name a few goodies,” he added. “Everyone is drowning in oceans of e-mail, text and social media messages. Yet, only a few realize that the grassroots medium of an engaging customer conversation is (still) by way of the Human Voice – using a phone.”
GOautodial software is an open source telephony software can be downloaded for free by the businesses. From a small Filipino company that started less than a decade ago, it is now considered one of the most popular software and the second-most used in its category. Using the software, managing and installing it, need an experienced IT. Which is why GOautodial has been providing a paid service to ease the burden for small business owners.
“Since day one, GOautodial Inc. has always been small business-centric. Our service pricing model appeals to the SMEs, especially small call centers, in the world. That’s why our customer footprint is already in almost three dozen countries, in all six of the seven continents of the world,” Mr. Pekson said as he continued his presentation. “We’ve been doing this for seven years now – remote installation and configuration, server-side management, managed SaaS or cloud, service and support, troubleshooting, training, advice and guidance, even remote or online billing and collection. We know what SMEs need and we know how to service them.”
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